2020/07/09

Pick n Pay Terms of Use


The customer will present the code and at the cashier. The cashier will then follow the internal mobile tender process. No change is given, but whatever the balance is left will go into a “wallet” attached to the code and the customer can use it multiple times until all funds are used.

Pick n Pay digital grocery vouchers can be used as a valid tender on all products in-store.

Please note that Pick n Pay digital grocery vouchers may only be used for on all instore products. You are not allowed under any circumstances to make use of your Pick n Pay grocery vouchers to pay for utility bills, bus tickets, flight tickets, lottery tickets, prepaid electricity, E-Tolls, web tickets or door to door delivery services.

The Pick n Pay digital grocery voucher is valid for 36 months. Thereafter, the voucher will be deactivated. The customer must contact Pick n Pay to reactivate the voucher for further use.

The Pick n Pay digital grocery voucher is exchangeable for merchandise at all Pick n Pay retail outlets.

The Pick n Pay digital grocery voucher may not be redeemed for cash and no credit balance will be given as cash.

The digital grocery voucher is cash and if lost, stolen, sent to the incorrect person or the till slips fades, we will not be liable for any loss suffered.

* The margin benefits are dependant on the products purchased and the Loyalty Merchant. All hereto information on this website is therefore without guarantee.