Taobao International

Cashback & Shopping Points

  • 1% + 1 per 1200 HKD Purchase
  • Accepted Online Shopping

Contact

  • Contact
    Tel: +852 3977 4088
    Fax: +852 3977 4097
  • Important!
    Before making your purchase, please ensure that your browser has the correct cookie settings . You can find all the important information regarding Online Shopping in the FAQs!
  • Loyalty Merchant-ID
    279000535

Terms and conditions


Purchase Flow and Guidelines:

1.) Click on the “Shop online now” button and you will be redirected to the Taobao website- ai.taobao.com.
2.) Search Taobao/Tmall item at ai.taobao search bar and add to cart. Do not click on any other links on the website. For two or more items, use the search bar again to search the product.
3.) Go to the Checkout page, complete transaction and make sure it has been paid successfully. Do not click on any other links on the product page, checkout as usual.
4.) After purchase has been made, submit the orderID (18 digits) at Order ID submit page

Copy this link: https://bit.ly/305Qv6L

After the purchase has been made, it will take a minimum of 7 business days for the purchase to record. Any purchase that is not recorded via the submit page will void all member benefits.

Purchases made through a link provided by the Taobao messenger and third parties are not commissionable as it is purchased through the merchant directly, not our service provider.

SHOPPING TIPS:

- Do not close your browser while shopping
- Turn off “Do not track” option in browser privacy setting
- Turn off “Ad Blocker” in browser setting
- Empty your cart before clicking on the “Shop Online” button

TRAVEL AND AIR TICKETS:

- Quick payment: air tickets order or other orders which requires immediate payment, must be paid before the orders get expired, otherwise the order will be cancelled.
- Special case: travel related, or some home & living orders have a longer order confirmation time, it is normal that the customer can get cash back after a few months.

PRODUCTS NOT ELIGIBLE FOR MEMBER BENEFITS:

- Group Buying Products, Fresh Food, Digital Products like Mobile Reloads / Game Credits
- Shipping fee, Returns, Exchanges & Cancellations; Gift Card orders
- Any amount offset by Taobao points, merchant vouchers, limited offers or new store promotion
This Loyalty Merchant uses the net value (total value before tax) of your purchase as the basis to calculate your Shopping Benefits since this represents the standard type of compensation for this Loyalty Merchant.

Description

Purchase Flow and Guidelines:  

1.) Click on the “Shop online now” button and you will be redirected to the Taobao website- ai.taobao.com.

2.) Search Taobao/Tmall item at ai.taobao search bar and add to cart. Do not click on any other links on the website. For two or more items, use the search bar again to search the product.

3.) Go to the Checkout page, complete transaction and make sure it has been paid successfully. Do not click on any other links on the product page, checkout as usual.

4.) After purchase has been made, submit the orderID (18 digits) at Order ID submit page

CLICK HERE TO SUBMIT ORDER ID

After the purchase has been made, it will take a minimum of 7 business days for the purchase to record.  Any purchase that is not recorded via the submit page will void all member benefits.  

Purchases made through a link provided by the Taobao messenger and third parties are not eligible for member benefits as it is purchased through the merchant directly, not our service provider.

SHOPPING TIPS:

  • Do not close your browser while shopping
  • Turn off “Do not track” option in browser privacy setting
  • Turn off “Ad Blocker” in browser setting
  • Empty your cart before clicking on the “Shop Online” button

TRAVEL AND AIR TICKETS:

  • Quick payment: air tickets order or other orders which requires immediate payment, must be paid before the orders get expired, otherwise the order will be cancelled.
  • Special case: travel related, or some home & living orders have a longer order confirmation time, it is normal that the customer can get cash back after a few months.

PRODUCTS NOT ELIGIBLE FOR MEMBER BENEFITS:  

- Group Buying Products, Fresh Food, Digital Products like Mobile Reloads / Game Credits 

- Shipping fee, Returns, Exchanges & Cancellations; Gift Card orders

- Any amount offset by Taobao points, merchant vouchers, limited offers or new store promotion  

 

* The margin benefits are dependant on the products purchased and the Loyalty Merchant. All hereto information on this website is therefore without guarantee.